Privacy We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Shipping Policy
Shipping Time -- Most orders received before 5:00PM will ship within 7 business days. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
Out-of-Stock Products
We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Multiple Product Orders For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. New custom logos and logo edits are submitted for customer approval prior to embroidery application and may not be returned after an approved embroidery design has been applied to any garment and/or accessory.
Auto Logo & Dealer Name We will embroider one or a combination of automotive logos with your dealership name for FREE*. Additionally you may choose to have your dealership name embroidered above and/or below your logo(s) in a variety of different typestyles and thread colors. Our experienced graphic artists will provide you with many embroidery options and work with you to create the perfect logo.
*Free embroidery includes automotive logo and dealer name, stock design, or your custom dealership logo and applies to logos that are less than 10,000 stiches (98% of all dealer orders qualify). If your logo is complex and greater than 10,000 stitches, please add only $4.99 additional per garment.
Dealer warrants and represents that it has received all approvals, if any, that are required by trademark owner to enable dealer to use the requested trademarks in connection with this purchase and, accordingly, dealer hereby authorizes R. J. Roberts & Co. to use these same marks to fill the dealer’s order. Logos depicted on this website are for illustrative purposes only and do not imply endorsement.
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