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Terms of Use

Policies, Terms and Conditions:

The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "R.J. Roberts & Co. Dealer Apparel ©" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. R.J. Roberts & Co. Dealer Apparel ©. of FL.


We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the R.J. Roberts & Co. Dealer Apparel © site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the R.J. Roberts & Co. Dealer Apparel © site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. R.J. Roberts & Co. Dealer Apparel © is not responsible for the actions of third parties.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. R.J. Roberts & Co. Dealer Apparel © reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Credit Cards

We accept the following credit cards: Visa, MasterCard, and American Express. There is no surcharge for using your credit card to make purchases with R.J. Roberts & Co. Dealer Apparel ©. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
R.J. Roberts & Co. Dealer Apparel © accepts money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check.

Shipping Policy

Shipping Time -- Most orders received before 5:00PM will ship within 7 business days. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

Out-of-Stock Products
We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

R.J. Roberts & Co. Dealer Apparel © shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within FL. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. New custom logos and logo edits are submitted for customer approval prior to embroidery application and may not be returned after an approved embroidery design has been applied to any garment and/or accessory.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, R.J. Roberts & Co. Dealer Apparel © shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. R.J. Roberts & Co. Dealer Apparel © shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, R.J. Roberts & Co. Dealer Apparel © shall immediately issue a credit to your credit card account in the amount of the incorrect price


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that R.J. Roberts & Co. Dealer Apparel ©. is not responsible for the operation of or content located on or through any such site.

Copyright and Trademark Notice
This site is owned and operated by R.J. Roberts & Co. Dealer Apparel ©. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of R.J. Roberts & Co. Dealer Apparel ©., Copyright © [year], ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without R.J. Roberts & Co. Dealer Apparel ©’s prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Auto Logo & Dealer Name

Dealer warrants and represents that it has received all approvals, if any, that are required by trademark owner to enable dealer to use the requested trademarks in connection with this purchase and, accordingly, dealer hereby authorizes R. J. Roberts & Co. to use these same marks to fill the dealer’s order. Logos depicted on this website are for illustrative purposes only and do not imply endorsement.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether R.J. Roberts & Co. Dealer Apparel ©. signs them or not. R.J. Roberts & Co. Dealer Apparel ©. reserves the right to make changes to this site and these Conditions at any time.

Logo Disclaimer

By checking "I accept the terms and conditions for uploading," I am giving RJ Roberts & Co. authorization to reproduce my trademark/logo on the product of my choosing. By accepting these conditions I confirm that I have authority, right, and permission to authorize the reproduction of my company's or group's trademark/logo and to agree, on behalf of my company, to fully indemnify RJ Roberts & Co. and its employees from any claims arising from RJ Roberts' reproduction of our trademark logo as finally approved.

Privacy Policy

Here at RJ Roberts & Co., we value the relationships that we establish with our customers. Many of you have become part of our extended team and we're very grateful for the trust you have placed in us. We take your privacy very seriously. Any information you provide to us on this web site, or in the course of doing business with us, is maintained in private files on our secure web server and our protected internal systems.

If you register on our site, or purchase merchandise from us, your name, email address, and mailing address (if given) will be added to our database of customers or prospective customers. You will then be eligible to receive special offers from RJ Roberts & Co. via email. We work hard to keep our promotional emails worth reading. The time you spend reading them is greatly appreciated and we attempt to make our visits a pleasant experience. You can choose, at any time, not to receive these offers. Simply follow the opt-out directions at the bottom of any promotional email we send you. We will honor your request immediately.

We're also very serious about security. RJ Roberts' e-commerce website uses secure (encrypted via SSL/https) connections to your web browser when transmitting payment information, so that you can be sure that your shopping experience with us is safe.

If you have any questions about our privacy policy, or for that matter, anything else we do, please don't hesitate to contact us. You can also call us at (800) 521-6022. Thank you for doing business with RJ Roberts & Co., and we look forward to working with you in the future!

Terms of Use

By accessing or using any features on, you agree to be bound by these terms of service. We may periodically change these terms without providing prior notice. So, we recommend that you read these terms carefully each time you use this website.

Applicable Law

Any dispute relating to the website or use or inability to use the website (collectively, 'Dispute') will be governed by the laws of the State of Florida, without regard to (i) its conflict of law provisions, (ii) the 1980 United Nations Convention on Contracts for the International Sale of Goods, or (iii) any provision of the Uniform Computer Information Transaction Act as it may be enacted in Florida or any other jurisdiction. RJ Roberts & Co. will not be liable for and you may not recover consequential, punitive, special, incidental, and/or indirect damages from any claim relating to your use of the website.

Mandatory Arbitration

Any Dispute shall be submitted to confidential arbitration in Broward County, Florida, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or any other appropriate relief in any state or federal court in the State of Florida, and you consent to exclusive jurisdiction and venue in such courts. Arbitration of any and all Disputes shall be conducted in accordance with the American Arbitration Association rules with a three judge panel. The arbitration award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

No Class Actions

To the fullest extent permitted by applicable law, no arbitration under these terms shall be joined to an arbitration involving any other party subject to these terms, whether through class arbitration or otherwise.